As part of embracing continuous improvement, ÓÐÁϺÐ×ÓÊÓƵ institutionalized campus-wide process improvement efforts by creating the Office of Management and Budget (OMB) in 2012. OMB is "home" to the Continuous Improvement Program and the ÓÐÁϺÐ×ÓÊÓƵ Process Improvement & Training (PIT) Crew.
Since its inception, the PIT Crew has grown and expanded its toolbox to support the evolving needs of ÓÐÁϺÐ×ÓÊÓƵ departments and teams. The PIT Crew currently provides facilitation support focused on organizational process creation, process improvement and strategic planning.
PIT Crew’s team of highly trained facilitators guide teams through:
- Change conversations
- Goal setting
- Work flow mapping
- Implementation planning
- Change management
The PIT Crew primary goals include supporting teams to:
- Streamline processes from business to academics,
- Reduce cost while providing high quality service,
- Provide high quality, in-house process improvement and planning facilitation support,
- Contribute the cross-departmental knowledge and skills of its members to the broader ÓÐÁϺÐ×ÓÊÓƵ community, and
- Provide professional development opportunities for ÓÐÁϺÐ×ÓÊÓƵ team members.
PIT Crew-supported projects help ÓÐÁϺÐ×ÓÊÓƵ achieve its Strategic Planning Goals and Strategic Enrollment Plan as well as maintaining institutional accreditation.